BOTUO 24/7 Hotline
In any emergency, we are your reliable support.
Highly qualifiedSales or Customer Service Available on communication devices around the clock, 24/7, to help you find solutions as quickly as possible.
Service Tenet
Professionalism, Efficiency, Customer First.
Service Commitment
- 8-hour product and parts dispatch;
- 365-day quality guarantee service;
- Full product lifecycle factory repair service;
- Stock and spare parts service system.
Service / Business Official Phone
BOTUO Pumps:
Domestic: 0576-82338802 Ms. Tang
Overseas: 0576-81819983 Ms. Ye (English, Japanese)
BOTUO Washers:0576-88859288 Mr. Zhao
Option 1: Phone Support!
Call back in order of priority; this is the fastest solution for minor issues.
Option 2: Return to Factory by Express!
For complex issues, you can send the pump or washer back to our company. We will inspect, repair, debug, and return it to you in order of priority.
Option 3: On-site Service!
For very difficult situations where disassembly is inconvenient, our service technicians will arrive in the shortest possible time.
